Global Voice Termination with Unrivaled Quality

For the world’s leading UCaaS, CPaaS, and Contact Center platforms, call termination is a mission-critical function where quality cannot be compromised. NGN ICS provides a premium termination service engineered for flawless clarity and instant connection. We bypass the public internet and unreliable aggregators, terminating your calls exclusively through our owned global network and direct Network-to-Network Interconnects (NNI).

The NGN ICS Termination Advantage

End-to-End Network Control

Because we own and operate our own data centers and network infrastructure, we have absolute control over the call path. This allows us to guarantee consistently low Post-Dial Delay (PDD), high Answer-Seizure Ratios (ASR), and superior audio quality on every call.

AI-Powered Routing for Peak Performance

Our proprietary, telecom-focused LLMs, running on our own GPU infrastructure, continuously analyze millions of real-time data points to select the absolute best-quality path for every call. Our network intelligently routes around congestion and degradation before it can ever impact your customers.

Guaranteed CLI Integrity & Compliance

We understand the critical importance of Calling Line Identification. Our network ensures 100% CLI pass-through in key markets, supporting enterprise identity and complex regulatory requirements1. We enforce a zero-tolerance policy for fraudulent traffic and maintain the highest security standards.

Expansive Global Reach with Deep Expertise

Terminate calls with confidence in over 140 markets. Our primary focus and deepest quality management are concentrated in the EU-27, UK, Australia, Canada, and New Zealand, with extensive, high-quality coverage across the US, LATAM, GCC, and ASIA.

Technical Specifications

Protocols

SIP, SIP-I

Codecs

G.711 (a-law/μ-law), G.729, G.722, AMR-WB

Security

TLS 1.3, SRTP, IP Whitelisting

Interconnect

Private Network Interconnect (NNI), Direct Cross-Connect

Ready to scale your telecom infrastructure?

Interconnect with the NGN ICS global network — the privately operated infrastructure trusted by Tier-1 carriers, platforms, and enterprises worldwide.

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