AI-Powered Proactive Routing
Our proprietary AI and LLM engines are the heart of our quality assurance strategy. By analyzing millions of call data points in real time, our system predicts potential network degradation and intelligently reroutes traffic to the absolute best-quality path before any impact to service can occur.
Continuous 24/7 Monitoring
Our global NOC provides around-the-clock oversight of the entire network fabric, utilizing a combination of active and passive monitoring techniques:
- Active Testing: We run a continuous stream of automated test calls to thousands of global endpoints to proactively measure audio quality (MOS), connection times (PDD), and answer rates (ASR).
- Passive Monitoring: We monitor 100% of live network traffic for key performance indicators, including jitter, packet loss, and latency, measuring performance against our strict internal benchmarks.
Rigorous Partner Vetting
Quality is an end-to-end responsibility. We only establish direct Network-to-Network Interconnects with other Tier-1 carriers and trusted partners who meet our own uncompromising standards for network performance, stability, and security.
Industry-Leading Service Level Agreements (SLAs)
Our confidence in our network quality is not just a claim; it is a contractual guarantee. We stand behind our performance with comprehensive and industry-leading Service Level Agreements that provide our partners with absolute certainty and peace of mind.
Interconnect with the NGN ICS global network — the privately operated infrastructure trusted by Tier-1 carriers, platforms, and enterprises worldwide.