AI-Powered Routing & Analytics

AI-Powered Smart Routing & Analytics

NGN ICS’s AI-based engine routes every call or SMS dynamically based on real-time quality, route cost, and delivery probability. No more static route tables—just intelligent, adaptive optimization.

Routing Optimization

AI engine monitors delivery success, jitter, latency

Predictive rerouting in case of drops or quality dips

Real-time stats for every destination

Score-based prioritization: cost vs quality

Routing Dashboard

  • Live traffic overview (voice/SMS)
  • Route scoring and quality graphs
  • Alert systems for failures or fraud anomalies
  • Historical reporting and drill-down